Experience: Factory Outlet Carpets beginning in 1997
-14 yrs at Kerns Carpets
Awards: “Outstanding Customer Service” 2014 & 2015, “Perfect Attendance” 2014 & 2015
What Liana does at Schmidt: Liana is responsible for managing all the scheduling for our customer service technician, Mike. She schedules repairs and warranty work that need his specialized attention. She answers the phone for the company and directs calls, manages FidBox, distributes and manages the mail, handles lien waivers, authorizes certificates of insurance, and tracks all call-backs Schmidt receives.
Married with one child- 1 Girl
Hobbies: Spending time with her family & friends
Best thing about working for Schmidt Custom Floors:
“The people I work with. It is a great corporation overall. Best company I’ve ever worked for.”